education and training M.L.I.S., Catholic University of America , Library and Information Science 2007 - 2009
selected publications article Heeding the Call: User Feedback Management and the Digital Library 2011 conference paper Costantino, Grace, Crowley, Bianca, Morin, Rebecca, and Thomas, Erin Jean. 2011. "Heeding the Call: User Feedback Management and the Digital Library." In , , 1-15. IFLA. 2011