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Watriss, Whitney

Former Director, Smithsonian Organization and Audience Research (SOAR)

My areas of expertise includes organizational effectiveness studies, strategic and other planning, facilitation. qualitative research and analysis, and evaluation.  

Research And Grants


Selected Publications

  • Article

    • Watriss, Whitney. 2017. "Serving and Engaging Visitors at the Smithsonian Institution." Informal Learning Review 143:22-25. 2017

Editor Of

  • Book

    • Bitar, Samir. 2017. The Smithsonian Visitor Journey: A Four-Season Survey of Visitors' Experiences Across Fifteen of the Smithsonian's Museums and its Zoo, Di Giovanni, Alex, Watriss, Whitney, Wilkening, Susie, and BDRC Americas, Inc, editors. Washington, DC: Smithsonian Institution. 2017